Product delivery status details will be available on payalsinghal.com once the product has been dispatched. Alternatively, customer can write in to hoshuren.com with Order Details and the order status/tracking details will be provided, as the case may be.
We give the estimated time of delivery on the shipping page. However, these are indicative and depend on our shipping partner
If in case the shipping address provided by the customer is incorrect due to which we are unable to deliver the products, in that case the order will be considered completed and no refund will be given. The company will attempt one more time to deliver the product after taking proper address from the customer and the customer will have to pay for the additional shipping charges.
Please Note- During festivals, adverse weather conditions or PANDEMICS, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time.
We do not offer Cash on Delivery as a payment option.
Free shipping within India on purchases above Rs.5000. Rs. 300 is charged for shipping within India if purchases are below Rs. 5000.
Ready to Ship: Products marked under “Ready to ship” tab will be shipped within 48 hours once the order is placed.
INTERNATIONAL SHIPPING POLICY:
We have FREE shipping on orders above ₹20,000 (USD200).
There is a flat fee of ₹4,000 (USD 50) for orders below ₹20,000(USD200).
The customer would be responsible for all Duties, tariffs and local taxes if applicable in your country.
"Please note that these prices might be revised at any point in time based on courier pricing revisions based on market conditions."
International orders take a minimum of 12-18 days for delivery from the date of dispatch. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by Courier partners & destination customs clearance processes. We are unable to redirect orders once items have been dispatched.
No exchange & No return on Sale items.
In case of any queries and doubts, we are happy if you write to us at care.hoshuren@gmail.com